Terms of service

 

Welcome to HUBLU! The terms “we,” “us,” and “our” refer to HUBLU. HUBLU operates this store and website, including all related content, tools, products, and services (the “Services”), powered by Shopify.

These Terms of Service (“Terms”) describe your rights and responsibilities when using our Services. By using our Services, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree, do not use the Services.

Access and Account

By using our Services, you confirm you are of legal age in your jurisdiction and may use the Services for yourself or minor dependents in your care.
You are responsible for providing accurate account, billing, payment, and shipping information. Keep your credentials secure. You may not transfer, sell, or assign your account.

Our Products

We make every effort to accurately represent our products online, but colors, sizing, and appearance may vary due to devices or screens. Product descriptions may change at any time, and we may limit quantities or discontinue products at our discretion.

Orders

Placing an order is an offer to purchase. Orders are not accepted until HUBLU confirms acceptance and processes payment.
Orders must be for personal use and are subject to our Refund Policy [LINK]. Review your order carefully; cancellations may not be possible once accepted.

Prices and Billing

Prices, discounts, and promotions may change. Online prices may differ from physical stores or third-party platforms.
You must provide accurate billing information and promptly update changes. You represent that the payment method used is valid and authorized.

Shipping and Delivery

  • Processing: Orders are processed within 1–3 business days and shipped on business days only.

  • Delivery Times: Within South Africa, 4–8 business days after dispatch. Times are estimates.

  • Lost, Damaged, or Delayed Packages: Contact info@hublu.co.za for assistance.

  • Address Accuracy: Ensure your shipping address is correct; HUBLU is not responsible for customer errors.

Intellectual Property

All content on our Services — including trademarks, text, images, and videos — is owned by HUBLU, its affiliates, or licensors and protected by law. Use is limited to personal, non-commercial purposes. Unauthorized use may violate intellectual property laws.

Optional Third-Party Tools

We may provide access to third-party tools. They are provided “as is” and we are not responsible for their content, accuracy, or functionality. Use is at your own risk.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their content or any purchases made through them. Review their policies before interacting with their services.

Relationship with Shopify

HUBLU is powered by Shopify. All sales are made directly with HUBLU. Shopify is not responsible for products, transactions, or claims arising from purchases.

Privacy

Personal information collected through the Services is subject to our Privacy Policy [LINK]. Hosting by Shopify may involve cross-border data processing. Review our Privacy Policy for details.

Feedback

By submitting feedback, you grant HUBLU a worldwide, royalty-free license to use it. Feedback must be lawful, accurate, and not infringe third-party rights. HUBLU is not obligated to respond or compensate for feedback.

Errors and Omissions

Information on the Services may contain errors or omissions. We reserve the right to correct these, update, or cancel orders as needed.

Prohibited Uses

You may only use the Services lawfully. You may not:

  • Violate laws or infringe intellectual property

  • Transmit false, misleading, abusive, or harmful content

  • Upload viruses or malicious code

  • Spam, phish, scrape, or interfere with the Services

Violations may result in account suspension or termination.

Termination

HUBLU may terminate your access at any time. You remain liable for amounts due. Sections covering Intellectual Property, Feedback, Disclaimers, Liability, Indemnification, and Privacy survive termination.

Disclaimer of Warranties

Services and products are provided “as is.” HUBLU makes no warranties regarding accuracy, quality, or reliability. Use is at your own risk. Some jurisdictions may not allow disclaimers, which may not apply to you.

Limitation of Liability

To the fullest extent allowed by law, HUBLU, Shopify, and affiliates are not liable for indirect, incidental, punitive, or consequential damages arising from the use of Services or products.

Indemnification

You agree to indemnify HUBLU, Shopify, and affiliates from claims arising from your breach of Terms, violation of law, or use of the Services. HUBLU may control the defense of such claims.

Severability

If any provision is found unenforceable, the rest of the Terms remain in effect.

Waiver; Entire Agreement

Failure to enforce a provision does not waive rights. These Terms, along with our policies, are the full agreement between you and HUBLU.

Assignment

You may not assign your rights under these Terms. HUBLU may assign or transfer its rights without notice.

Governing Law

These Terms are governed by the laws of South Africa. Both parties consent to the jurisdiction of South African courts.

Headings

Headings are for convenience and do not affect interpretation.

Changes to Terms

We may update these Terms at any time. Continued use of our Services constitutes acceptance of changes.

Contact Information

Questions about these Terms can be sent to:

HUBLU
📧 info@hublu.co.za
📞 +27 72 333 0922
Business Registration: 2025/846025/07
Country: South Africa